All Aboveground Pros pricing INCLUDES normal ground delivery within the 48 contiguous states. There are NO hidden or surprise shipping/freight charges. Shipment of above ground pool packages are delivered by "common carrier".
All deliveries are curbside for customer unloading. Aboveground Pros' responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading. Any damages or shortages should be noted on the receiving freight bill and filed with the delivering carrier by the homeowner. Inspect all cartons and note any possible damage on the freight bill prior to signing for receipt of the products. Then we can give priority to and act on your behalf with the freight company.
Shipping & Deliveries
All deliveries are curbside.
Inspect all product shipments and report any damages or shortages.
All shipments are scheduled for residential delivery; however we will not pay for, be responsible for or reimburse for any additional residential delivery fees in which a truck with a lift gate is or has been requested by the receiver. Shipments which arrive by common carrier are to be unloaded by the receiver. (Concerning Pool Shipments: It is possible to remove any banding or securing measures from the shipment and unload the components one at a time.)
WE RECOMMEND NOT SCHEDULING any installation or assembly of the purchased product until the shipment has been inspected and/or the order fully and completely received in good condition.
An order which is picked up by the purchaser and/or agent of the purchaser; such shall receive the product as being received in new condition and any possible transit damage, freight charges, port charges, vat chartes, duty, etc. is the sole responsibility of the purchaser.
"FREE SHIPPING " is based upon our already having the estimated shipping delivery costs which would be directerd at us, adjusted into the sale price of the product. It does not imply in any way, that we are not charged for shipping products. In no way is shipping; free, as we do have an estimated amount of shipping costs built into the sales price of the product. Any/All returns or refunds of products/goods purchased from Aboveground Pros are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale.
Above Ground Pool Package shipments should arrive at your location as similarily depicted in the photograph below.
Standard Orders generally ship out within 1-2 business days.